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Comments
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Hello @farahnazkhan - thanks for your post!We have a new URL Component Privacy Rules feature, which you can read more about here: https://help.fullstory.com/hc/en-us/articles/14314063803671-URL-Com...
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Hello @Ryan ! Thanks so much for reaching out to us. I’m going to go ahead and spin up a ticket on your behalf so that one of our native mobile engineers can work with you to resolve this issue. Th...
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Hello @Jmwroble5 ! Thanks so much for reaching out.You are correct, new tab events and navigate events can be one in the same but this isn’t always the case. When a user navigates to a new page on ...
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Hey @spencerl ! Thanks for your follow-up question.At this time, we do not provide average time to convert within funnels. The reason we use median over average is because median is less likely to ...
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Hi @Kalimuthu Ramachandran ! The limit you’re hitting may actually be due to the state your account is in (your email address is currently associated with an expired FullStory account.) As such, we...
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Hi @Kalimuthu Ramachandran ! Thanks for your question. I went ahead and created a ticket with our Support team to begin digging into this issue as it will take a bit of troubleshooting on our end t...
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Hi @TomcrowleyICE ! Thanks for your reply.If you want to limit data capture based on IP address or geolocation, that is definitely possible in FullStory. More on this here: Will I be able to block ...
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Hi @AnnieC ! Thanks for your post.I see you submitted a support ticket as well, which my teammate Rashad replied to. If you continue running into issues following the troubleshooting steps outlined...
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Hi @LtAaronious ! Thanks for your post.Digging into this issue, there appears to be a bug on our end with how we’re handling the : characters in the elements you’ve created. I’m going to create a t...
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Hey @LucasRotsenViridios ! As we noted in the ticket you created, we’re going to follow-up there with further instructions. Thanks for your patience as we dig into this further.