StoryAI Suggested Elements

StoryAI Suggested Elements automatically labels elements with the power of generative AI, reducing manual effort and streamlining the process of understanding user interactions with your website.

Where can I find Suggested Elements in Fullstory?

While you'll manage Suggested Elements in Data Studio, you'll see them show up in your everyday interactions with Fullstory. Suggested Elements are designed to show up when you need them most.

Here are a few places where you'll see Suggested Elements within Fullstory:

• Searching for named elements, such as when creating a metric
• Viewing the session replay event list
• The new "Suggested" tab within Data Studio

Suggested Elements when searching for elements

Suggested Elements will show up in most places where you have the option to select an option. Here's an example of how Suggested Elements might show up when creating a new metric.

1. Click + Create.
2. Choose Metric.
3. Under Metric Filters > Event, choose Clicked and then Element.
4. In this example, we'll type "Price" for our e-commerce site, but you can type anything that could match common element patterns on your site.
5. AI Suggestions will appear at the top with purple sparkles icon appearing next to any Suggested Elements. The AI Suggested Element label will appear in the bottom right.

6. You can click the Suggested Element to immediately add it to your event filter or click Review to be taken to Data Studio to formally create the element.

Suggested Elements will show up in the following Fullstory objects:

• Segments
• Metrics
• Funnels
• Retention
• Dashboard - Filter by > Element is Select Named Element shows AI Suggestions

Suggested Elements will not appear in the following Fullstory objects:

• Journeys
• Heatmaps
• Tables, except as part of Segments and Metrics

Suggested Elements in Session Replay

Suggests Elements will also appear in session replay in the event list on the right.

Continuing the example above:

1. With the Select Named Element dialog open...
2. Click the name of your AI Suggested Element. In the example above, it was "Rental Total Price", but yours will be specific to your account and use case.
3. Scroll down to the Session Playlist.
4. Click the play button for the first session.
5. View the event list to the right of session replay.

6. Suggested Elements will appear in the event list with the purple sparkles icon appearing next to its name.

   Tip: Click the Event types filter in the event list and filter for AI-suggestions to quickly review Suggested Elements for this particular session.
7. Click the Suggested Element to view its summary data and matching selector.

7. Click Save to immediately save the Suggested Element or click Review to review it in Data Studio.

Managing Suggested Elements

While Suggested Elements are designed to appear where you'll use them most, you can also view them directly on the Elements settings page:

1. Click your account name in the top left.
2. Choose Settings.
3. Under Data Management, choose Elements.
4. Click the Suggested tab to view Suggested Elements.
5. You can then click through to review the Suggested Element in Data Studio.

Review Suggested Elements in Data Studio

You can reach the Review Element configuration page directly from the Elements settings page or via the various places that Suggested Elements show up within Fullstory, as described above.

Suggested Elements use the same interface as when manually creating an element, except the following will automatically be generated by AI:

• Selector: Web or mobile CSS identifier for the element on your webpage.
• Name: Recommended label for the element.
• Description: A sentence describing the purpose of the element.

You can modify the suggestions or accept them as is. Click Save to Accept the suggestion or you can click Reject. Once saved, it can be used for analysis just like manually configured elements.

View all existing elements

On the right of the Create Element and Review Element pages, you'll see a toggle for View all existing elements. Clicking this toggle will show you all Named Elements and AI-Suggested Elements.

Hover over blue Named Elements and purple AI-Suggested Elements to see their name. Click on any other element that you may wish to add to review its selector.

FAQs

How does StoryAI generate suggested elements?

Suggested Elements are created by analyzing Fullstory’s comprehensive session data. Events from sessions with unlabelled data are proactively analyzed and classified by StoryAI to produce suggestions. Learn more about Fullstory's approach to StoryAI.

How often are suggestions generated?

Suggested Elements are generated once per day. A max of 25 elements at a time will be provided. Suggestions can only be manually generated if all pending suggestions are reviewed.

I’ve already configured a similar Element as an incoming suggestion, what should I do?

Suggestions are only produced on components that do not match a configured element. If a configured element with the same purpose exists, it is likely that the existing element selector is too specific.

Common solutions include:

• Adding the suggested selector to the existing element, and modifying the name or description as is necessary. The suggestion can then be rejected.
• Saving both elements, and modifying their names to distinguish their purposes.

Do suggestions expire?

Suggestions can be reviewed as long as there are still events that are coming in, but will be removed from the list if an event with a matching selector has not occurred in over a week.

Are Suggested Elements retroactive once they've been saved?

Yes, with some exceptions. After you create or update an element, you can use it to search through all past and future Fullstory data. For example, if you name an element "Add to Cart Button", you'll be able to search past Fullstory data for interactions with the "Add to Cart Button" element, even for data that occurred before the element was named.

However, there are a few cases where elements that have been named are not retroactive. For Watched Elements, Heatmaps, Journeys, Metric Dimensionality Cards or Data Quality Monitoring, named elements only start showing up from the moment the element was named within in Fullstory. The same is true for the event log when viewing an individual session. While you can search for named elements retroactively, it's important to note that sessions captured before the element was saved will not show your new element name in the event stream.

Processing data for Suggested Elements

Learn about other StoryAI features. You can opt in or out of StoryAI features for your organization at Settings > StoryAI Features.