- Part of Ask StoryAI, which requires StoryAI Premium.
- All users (except Guests) can use Ask StoryAI.
Ask StoryAI Home is the most powerful and flexible version of Ask StoryAI. It's a dedicated space where you can run custom analyses across multiple data sources, combining up to 50 metrics, funnels, and segments to answer your most important questions about user behavior.
This article will cover the following:
Quick start
To get started, let's initiate a comparative analysis using the Everyone and Mobile segments, which are preconfigured in every account.
- From left Fullstory side menu, click Ask StoryAI.
- Under Select an analysis, choose Comparative Analysis.
- Under Select data sources, click View and update data.
- At the Select Data Sources modal, click Segments.
- Search for "Mobile" and then select Mobile.
- Search for "Everyone" and then select Everyone.
- Click Save Data Sources.
- Open the toggle for Additional context (optional) and enter the following:
Help me understand the key behavioral differences between users in the Everyone group versus those only in the Mobile group. - Click Run analysis.
StoryAI will return an initial analysis on the right side of the page, which includes an overview and key insights.
After the initial analysis is returned, you can ask additional questions in the chat window:
- In the chat window at that bottom, type the following:
What are the top friction points for each group? - Click the ↑ button or press Enter.
Working with Ask StoryAI Home
After selecting Ask StoryAI from the left side menu, you can configure your analysis by choosing an analysis type, selecting data sources, and optionally adding a custom prompt to guide the analysis. For example: "Help me understand key behavioral differences between mobile, desktop, and tablet users" or "Focus on the booking funnel and identify where users are dropping off."
Click Run analysis to receive proactive insights and an overview, then ask follow-up questions to explore further.
Overview
The Overview section begins with a high-level summary of what Ask StoryAI found, and depending on the type of analysis that was used, may also include additional details. Use this to quickly understand the key patterns and issues in your data before diving into specific insights.
Insights
The Insights section offers detailed, actionable recommendations. Click into any insight to see a detailed explanation of why it matters, the supporting data that led to this insight, and recommended actions you can take.
Opportunities
If available, AskStory will reference any Opportunities (like funnel drops or spiking issues) that it can highlight for key insights.
Asking follow-up questions
Every analysis includes a chat window where you can ask follow-up questions about your selected data sources. Use this to explore specific aspects Ask StoryAI might not have covered in the initial analysis, or to get clarity on patterns you've noticed.
Example questions:
- What are the key behavioral differences between mobile, desktop, and tablet users?
- How has [X] metric trended over the selected time period?
- (When comparing multiple segments) Which segment is performing the best?
- (When providing funnels as a data source) What is the conversation rate for [X] funnel?
- (When providing funnels as a data source) Where are users dropping off in [X] funnel?
Tip: Ask StoryAI works best with specific, data-focused questions about your selected data sources. Avoid asking questions about data you didn't select, requesting external data not visible in Fullstory, or questions requiring different time ranges.
When working with funnels, Ask StoryAI can answer questions about conversion rates and how properties or segments impact conversion rates (both overall and between steps). However, Ask StoryAI cannot answer questions about specific events that occur between funnel steps—e.g. watched elements that appear during the funnel—or how long it takes users to complete funnel steps.
For more guidance on crafting effective questions, see Ask StoryAI Best Practices.
Frequently Asked Questions
How many data sources can I analyze at once?
You can select up to 50 metrics & funnels in total and a max of 3 segments for a single analysis.
What's the difference between Ask StoryAI Home and Ask StoryAI in Dashboards?
Both Ask StoryAI Home and Ask StoryAI in Dashboards let you choose analysis types, select data sources, and receive Overview and Insights. The key differences are scope and flexibility: Ask StoryAI Home lets you select up to 50 data sources (metrics, funnels, and segments) from anywhere in your organization, while Ask StoryAI in Dashboards is limited to metrics and funnels from the current dashboard only. Use Ask StoryAI Home when you want to combine segments with metrics or analyze data from multiple dashboards together.
Are my analyses saved?
Currently, Ask StoryAI analyses and conversation history are not saved. If you refresh the page or navigate away, your analysis will be cleared. The option to save analyses will be coming soon.
Is Ask StoryAI personalized to my role?
Yes, Ask StoryAI tailors insights to your role in the organization. Learn more about how Ask StoryAI is personalized to your role.
Does Ask StoryAI respect the time ranges in my data sources?
Yes, Ask StoryAI respects the time ranges configured in your metrics, funnels, and segments. Make sure your data sources have appropriate time ranges before running your analysis.