The Fullstory Model Context Protocol (MCP) server connects your AI tools—such as Claude, Gemini, and ChatGPT—directly to your Fullstory behavioral data. Instead of manually analyzing session data and event streams, your team can ask natural-language questions about your digital experience and get insights in seconds, without leaving their preferred workflow.
The Fullstory MCP is now available to all paying customers. How you connect depends on which AI client you use—see How to connect.
This article covers:
- What you can do with Fullstory MCP
- How to connect
- Connect from the Claude connector directory
- Connect from Gemini Enterprise
- Learn more in the developer guide
What you can do with Fullstory MCP
Once connected, you can ask questions about your Fullstory data in plain language and have your AI client work across four areas:
- Analytics—build and compute segments, metrics, funnels, and journeys from natural-language questions.
- Sessions—pull the real sessions behind any metric or segment and read a full event transcript of what happened.
- Agentic session review—inspect what a user actually saw at a given moment with rendered screenshots and accessibility snapshots.
-
StoryAI Opportunities—surface where users are struggling, ranked by impact, with frustration signals, errors, and regressions, including an
is_botflag you can filter out (see the Tools reference).
For the complete list of tools, see the Tools reference. To see these capabilities applied end-to-end, see the example workflows.
How to connect
Connecting Fullstory MCP takes two steps: an org admin enables it in your Fullstory settings, then each person connects from their AI client.
Configure Fullstory settings
Before anyone in your org can connect—whether through the Claude connector directory, Gemini Enterprise, or another client—an org admin must enable Fullstory MCP in Settings > Account Management > StoryAI Features.
Connect from your AI client
Once Fullstory MCP is enabled, connect from your AI client. Each option below links to step-by-step instructions:
- Claude and Claude Desktop—one-click Verified connector from Anthropic's directory.
- Gemini Enterprise—an org admin adds Fullstory as a data source.
- Cursor
- Claude Code
- Gemini CLI
- Visual Studio Code
- Any other MCP client—use the generic setup instructions
Connect from the Claude connector directory
Fullstory MCP is a Verified connector in Anthropic's Claude connector directory, so you can add it to Claude without copying a marketplace URL or editing configuration files. See Anthropic's documentation to learn more about Verified connectors.
Get started with one click
Fastest option: While logged into Claude, open the Fullstory MCP listing and follow the prompts to connect.
Connect from Claude Desktop or the web client
You can also add the connector from within Claude:
- Click Customize on the left sidebar.
- Click Connectors.
- Click Add > Browse Connectors.
- Search for Fullstory.
- Click Connect to Claude.
What the directory connector includes
The directory connector installs the MCP server only. It does not include the Fullstory skills (general-analysis and comparisons) or the session-context agent. To add those, see our developer documentation.
All tools are unchanged, and existing users do not need to reconnect.
Connect from Gemini Enterprise
If your organization uses Gemini Enterprise, you can connect Fullstory MCP as a data source so people can query your Fullstory behavioral data directly from Gemini Enterprise chat. An org admin sets up Fullstory as a data store in Gemini Enterprise—this is the step that makes Fullstory MCP available. Once that's done, Fullstory appears automatically in the Connectors dropdown in Gemini Enterprise chat, and no further setup is required. Each person in your org just selects Fullstory from that dropdown and authenticates to start asking questions.
If you're an end user: ask your org's Gemini Enterprise admin to complete the data store setup below. Once it's active, you'll see Fullstory in your Connectors dropdown.
If you're the admin: follow Google's Set up a Fullstory data store documentation. No additional step is required afterward—completing that setup is what enables Fullstory MCP for your organization.
Note: The Gemini Enterprise connector is distinct from Gemini CLI, a terminal-based MCP client. To set up Gemini CLI, see our developer documentation.
Learn more in the developer guide
The developer guide is the full reference for Fullstory MCP. Beyond client setup and the Tools reference, it also covers:
- Skills—workflows that guide your AI client through analysis and session review.
- FAQ & troubleshooting—connection issues, data and privacy, and rate limits.
- Limits & what's not supported yet—current beta constraints, such as write operations and multi-org scope.