Gemma Atkins
Activity overview
Latest activity by Gemma Atkins-
Gemma Atkins commented, Official commentHi Sabrina Schrei Thanks for posting on our community pages! This question feels specific to your company rather than something our community users might be able to help you with, so I've created a...
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Gemma Atkins commented, Official commentHi Charlotte Vidaud Thanks for joining our Community! Fullstory doesn't explicitly have a keystroke listener in place, as this can cause privacy concerns. Typically when users submit text there wi...
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Gemma Atkins commented, Official commentHi MAc McAnally Thanks for joining our Community!You mention the user is opening a new tab which is not in Fullstory's capture, so I wouldn't expect Fullstory to be able to grab details around this...
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Gemma Atkins commented, Official commentHi Rob Otim Thanks for reaching out to the community on this post from a few months ago. I've created a support ticket so we can review this with you - look out for an email from us :-) Gemma*For a...
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Gemma Atkins commented, Official commentHi Jonathan Shahar Thanks for reaching out and great question! If you would like to capture data for multiple domains / environments with Fullstory, you have two main options:1. Use a separate acco...
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Gemma Atkins commented, Official commentHi P A Thank you for coming back to us with some additional information. As this requires more troubleshooting, it sounds like this would be better for us to look into via a support ticket rather t...
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Gemma Atkins commented, Official commentHi Israel Bautista Thanks for reaching out. This is just to flag up that you’re looking at an incomplete time range. For example if you are tracking at a week level, you may see this if you're lo...
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Gemma Atkins commented, Official commentHello Jodee Goodwin Thanks for reaching out to the community!When looking for events / actions, we don't have a filter we can use to flag the user's first session. Is there anything that happens in...
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Gemma Atkins commented, Official commentHello Alys Chen Thanks for reaching out! This sounds like we may need to take a closer look at your account rather than provide generic advice through the community. I will create a support ticket ...
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Gemma Atkins commented, Thanks for sharing this Logan Rowley , this is really detailed and a great help to newer users of Fullstory! I haven't ventured to the dark mode side but I feel like it's a very popular choice :-)I...