Gemma

Official comment

1. Community
2. Data Management
3. Define a page

Hello Charity Shi ,Thanks for asking a question in our community!Sometimes a company will need all product URLs grouped as a single definition and sometimes they have levels they want to reflect as...

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• Created March 21, 2025 16:09
• 0 votes

Official comment

1. Community
2. General Discussion
3. What do these dots on the session playback timeline mean?

Hi Charity Shi Thanks for posting in our Community! We talk about the timeline key in our help article here. These blue sections you're referring to indicate some kind of activity, such as a click ...

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• Created March 21, 2025 13:30
• 0 votes

Official comment

1. Community
2. Product Analytics
3. Analyze custom events around a date on a website

Hi Sabrina Schrei Thanks for posting on our community pages! This question feels specific to your company rather than something our community users might be able to help you with, so I've created a...

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• Created January 20, 2025 18:36
• 0 votes

Official comment

1. Community
2. Product Analytics
3. Input submit tracking

Hi Charlotte Vidaud Thanks for joining our Community!  Fullstory doesn't explicitly have a keystroke listener in place, as this can cause privacy concerns. Typically when users submit text there wi...

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• Created December 31, 2024 10:51
• 0 votes

Official comment

1. Community
2. Tips & Tricks
3. Detect when browser display a pop up blocked notification

Hi MAc McAnally Thanks for joining our Community!You mention the user is opening a new tab which is not in Fullstory's capture, so I wouldn't expect Fullstory to be able to grab details around this...

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• Created December 26, 2024 10:03
• 0 votes

Official comment

1. Community
2. Data Management
3. Creating a testing (dev) environment

Hi Jonathan Shahar Thanks for reaching out and great question! If you would like to capture data for multiple domains / environments with Fullstory, you have two main options:1. Use a separate acco...

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• Created August 22, 2024 09:13
• 0 votes

Official comment

1. Community
2. Fullstory for Mobile Apps
3. React Native Android data missing

Hi P A Thank you for coming back to us with some additional information. As this requires more troubleshooting, it sounds like this would be better for us to look into via a support ticket rather t...

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• Created August 11, 2024 13:56
• 0 votes

Official comment

1. Community
2. General Discussion
3. What does "partial period" means on the Trends annotation

Hi Israel Bautista Thanks for reaching out.  This is just to flag up that you’re looking at an incomplete time range.  For example if you are tracking at a week level, you may see this if you're lo...

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• Created August 05, 2024 07:51
• 0 votes

Official comment

1. Community
2. Search & Segments
3. Whether a user completed the outlined events on the first session or not.

Hello Jodee Goodwin Thanks for reaching out to the community!When looking for events / actions, we don't have a filter we can use to flag the user's first session. Is there anything that happens in...

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• Created July 19, 2024 15:52
• 0 votes

Official comment

1. Community
2. General Discussion
3. In session replay, fullstory's CSS causing cascading issues with my own CSS

Hello Alys Chen Thanks for reaching out! This sounds like we may need to take a closer look at your account rather than provide generic advice through the community. I will create a support ticket ...

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• Created June 27, 2024 15:58
• 0 votes