Available for the following Plan types:
*with the following add-on:
FullStory for Mobile Apps
Available to the following User roles:
If you're using FullStory for Mobile Apps, there are a few steps you must take to track Error Clicks for your mobile application.
Tracking Error Clicks for iOS Applications
To track error clicks for your iOS application, log errors using:
+[FS logWithLevel:message:] or
To mark the message as an error, add the 'error' argument like this:
[FS logWithLevel:FSEventLogLevelError message:@"..."]
FS.log(with: .error, message: "..."
Learn more about FS.log() here.
Tracking Error Clicks for Android Applications
You have two options for tracking error clicks for Android applications: update your
logcatLevel configuration settings, or log errors using
Option 1: update your logcatLevel configuration settings
By default, FullStory disables logging logcat messages, which capture frustration signals like error clicks. To change this behavior and capture frustration signals, update your
logcatLevel configuration settings. Find more information here: https://help.fullstory.com/hc/en-us/articles/360040596093
Option 2: log errors using
If you prefer not to update your
logcatLevel settings, you can also log errors using
FS.log(). To mark the message as an error, add the 'error' argument like this:
Learn more about FS.log here.