Olark

Available for the following Plan types:

Fullstory Enterprise

Fullstory Advanced

Fullstory Business

Fullstory for Mobile Apps

Fullstory Free

Available to the following User roles:

Admin

Architect

Standard


The Fullstory integration with Olark lets you see the Fullstory session URL for the customer from the Olark chat tab. If you haven't already, sign up for Olark.

Installation

After you setup your Olark account, make sure the Olark script is installed.

  1. Login to Fullstory
  2. Navigate to Settings > Integrations > Manage
  3. Find the Olark integration and click Install.
    Screenshot 2023-01-03 at 4.48.25 PM.png

Now when using Olark, you will see the clickable Fullstory sessionURL embedded in the chat window.

Screen_Shot_2020-10-16_at_10.34.06_AM.png


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