Trello

Available for the following Plan types:

FullStory Enterprise

FullStory Business

FullStory for Mobile Apps

FullStory Free

Available to the following User roles:

Admin

Architect

Standard


FullStory integrates with the popular team productivity tool, Trello, by allowing users to share noteworthy sessions directly to a Trello board as a card.

To enable and set up the integration:

  1. Login to FullStory
  2. Navigate to Settings > Integrations > Manage
  3. Click the Add button next to Trello.
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  4. Click the Authorize button, which will launch a new window (you may need to temporarily disable ad blockers if you have them installed) and open a Trello permissions dialogue. Choose Log in to let FullStory use your Trello account.

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  5. Once you've given permission, return to the FullStory window to choose a board and list where new Trello cards will be created. You can also enable and disable the integration from this dialogue.

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Now that you're up and running with Trello, there are two methods for sharing sessions to your board:

Sharing from Notes:

When viewing a session, click the green Note and Share button to bring up the sharing dialogue. Type your note and click Save to publish your note and a link to the session to your team's Notes.
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Click on Notes in your sidebar to view your team's notes. 

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Within each note, you'll see Send to: Trello. Click Trello and the note will instantly be shared!

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Sharing from inside a session:

  1. Click "Note and Share" from the playback bar to type a note 
  2. Once you've saved your message, find the note in the right-hand event list
  3. Click the SHARE NOTE: Trello link to share your note out to the correct tool

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