Network Capture

Available for the following Plan types:

FullStory Enterprise*

FullStory Advanced*

FullStory Business*

FullStory Free

*with the following add-on:

FullStory for Mobile Apps

Available to the following User roles:

Admin

Architect

Standard

 

Network Capture provides the ability to identify and analyze Network errors via DevTools in Session Playback for mobile sessions. This creates the ability to create segments & funnels based on these common network errors for Mobile Apps.

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Enabling

To enable Network Capture for Mobile, open your Settings and then navigate to Data Capture and Privacy > Mobile Data Capture. From here, toggle on Network Data Capture. After this is enabled, new sessions created on 1.27 or above of our SDK will also include network data that can be viewed in the DevTools/Network tab while viewing a session.

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What versions are supported?

iOS

Network traffic will only be captured on iOS 15.x and 16.x. iOS 14.x is not currently supported.

Android

Network traffic will only be captured on requests that use okhttp3, the most popular library on Android for making network requests. We also support making requests via HttpURLConnection.

React Native

Any iOS React Native app running on iOS 15.x and above as well as any Android React Native app that uses okhttp is supported without any configuration needed.

FAQ

How does privacy work for fields such as requests or responses?

Mobile does not currently capture any headers and bodies of requests or responses.

What version of our SDK is required to utilize Network Capture?

Version 1.27 or higher

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