Who can use this feature?
- Available with Workforce.
Interested in a demo of Workforce? Contact us here.
While Workforce is built on the Fullstory platform and relies on the same underlying technology to capture data, there are differences between the Workforce browser extension and the Fullstory JavaScript snippet.
Data capture differences
| Fullstory | Workforce | |
| Browser data capture method | JavaScript snippet installed on a site you control. | Browser extension installed to observe apps your team uses. |
| Cookies | Uses first-party cookies for data capture. | The Workforce browser extension does not rely on cookies. Everything is stored in the extension’s storage. |
| Code-first approach to privacy | Optionally, use a code-first approach to privacy, applying element data CSS selectors like .fs-exclude directly to your code to control privacy. |
Not supported in Workforce. Because Workforce is intended to capture data for apps that you don’t necessarily control, the Workforce browser extension will ignore element data capture CSS selectors like .fs-exclude.
Use data capture rules instead. |
| Preview for data capture rules | Use Preview Mode for scoping data capture rules. | Not available |
| Network requests and response bodies | Available via the Network view in Dev Tools | Not available |
| Browser console logs | Available via the Fullstory Console in Dev Tools | Not available |
| Mobile app data capture | Available with Mobile add-on | Not available |
FAQ
Why do I still see Fullstory cookies in my browser?
Although the Workforce browser extension does not rely on cookies, if you log into the Workforce and Fullstory applications, you may notice cookies such as fs_session, fs_csrftoken, fs_trusted_device, and fs_last_activity. These cookies are not used for data capture.