The first step toward capturing your customer interactions and making them available for pixel-perfect playback is deploying your FullStory JavaScript snippet on your website, online store or mobile app.
Installing FullStory with your eCommerce platform
Using a platform to host your online store? Follow the links below to find step-by-step instructions for some common platforms:
Manual install method
Using a platform not listed above or a custom-coded eCommerce shop? Paste the snippet into the <head> element in your site's code or within your Content Management System (CMS).
First, find your data capture snippet in your FullStory account under Settings > Data Capture and Privacy > FullStory Setup.
Then, copy the code—<script> tags and all!— and paste that code on your website somewhere after the starting <head> tag and before the closing </head> tag.
