Slack

Available for the following Plan types:

FullStory Enterprise

FullStory Business

FullStory for Mobile Apps

FullStory Free

Available to the following User roles:

Admin

Architect

Standard


FullStory allows users to share noteworthy sessions directly to a channel in Slack, for easy sharing with your team.

To enable and set up the integration:

  1. Login to FullStory
  2. Navigate to Settings > Integrations > Manage
  3. Click the Add button next to Slack.
    Screen Shot 2022-07-08 at 8.47.46 AM.png
  4. A box will open on the right side of your browser prompting you to authorize Slack. Click Authorize and enter your Slack workspace domain on the following screen.
  5. Once you've given permission for FullStory to post to Slack, you'll be able to choose a channel where FullStory sessions will be shared, as well as enable and disable the integration.
  6. You may turn on Auto-Slack New Notes if you wish all shared sessions to be sent to Slack by default, or turn it off to pick and choose sessions to share from the FullStory Notes timeline.

    Screen Shot 2022-07-08 at 8.48.42 AM.png

If you have configured the Slack integration to not send all notes, there are two ways for you to manually push sessions of your choosing:

Sharing from Notes:

When viewing a session, click the green Note and Share button to bring up the sharing dialogue. Type your note and click Save to publish your note and a link to the session to your team's Notes.
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Click on Notes in your sidebar to view your team's notes. 

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Within each note, you'll see Send to: Slack. Click Slack and the note will instantly be shared!
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Sharing from inside a session

  1. Click "Note and Share" from the playback bar to type a note 
  2. Once you've saved your message, find the note in the right-hand event list
  3. Click the SHARE NOTE: Slack link to share your note out to the correct tool

    Screen Shot 2022-07-08 at 8.53.56 AM.png

 

 

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