Gemma
Comments
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Hi @Etai Fiedelman Thanks for reaching out!Usually when customers want to see repeat behaviour for an event they would use our retention charting feature to track recurring usage.If this doesn’t qu...
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Hi @LucasRotsenViridios We have replied to you via your support ticket with a more complete answer but we wanted to make sure anyone else who comes across this thread could find some of the advice ...
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Hello @LucasRotsenViridios Thanks for reaching out! Setting the Page Names and creating Events are usually done via two different API calls, so I’m not sure if you’re trying to send an event or upd...
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Hi @Mentaya,Thanks for reaching out! Troubleshooting this type of issue would be best handled by our support team.Are you able to provide some more details of the flow of your site, for example doe...
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Hi @nadine,Thanks for replying to let us know we’re going in the right direction :-)Setting up a metric to calculate the time between two events could be tricky with the current filters we have ava...
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Hi @Kristen Doe Thanks for coming back to us to let us know this has resolved your query 🙌If there’s anything else the community can help with, let us know and we will be here to lend a hand!Gemma
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Hi @Norbert Thanks for reaching out and sorry to hear you’re experiencing a similar issue. Our engineering team is actively investigating at the moment.As this requires more technical troubleshooti...
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Hello @Shriram Thanks for reaching out! We give a little guidance here so you can know Should I contact FullStory Support, or ask the Community? and we also have this help article Can FullStory vis...
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Hello @Shardul Thanks for reaching out! I am going to raise a support ticket so we can reach out to get an example session. FullStory will be able to help you understand how users engage with these...
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Hi @Nico Thank you for letting us know. I just responded to your support ticket with us and wanted to leave a note here in case it helped any other FullStory users who come across this thread :-) O...