Searching for Network Errors

Who can use this feature?
- Available with Enterprise, Advanced, Business, and Free plans.
- Available for admins, architects, explorers, and standard users.

After you enable Network Data Capture and set up your allowlist, you can search for Network errors by URL, status code, or request method. This allows you to create segments, metrics and dashboards that help you identify and monitor Network issues on your site. 

Using Network Errors in Segments

Use segments to search for all sessions where a Network error with specific criteria has occurred. 

Start by creating a segment using the "Network error URL" event filter. You can search for a specific URL or set your criteria to "any" to search against all URLs on your site. 

Screen Shot 2022-07-13 at 10.55.10 AM.png

Click the "Refine event by" icon to narrow your search by "Network error - Status code" and "Network error - Request method." 

Screen Shot 2022-07-13 at 10.57.29 AM.png

Using Network Errors in Metrics and Dashboards

You can also use metrics and dashboards to define and visualize the impact of Network errors in aggregate. For example, let's say you'd like to see weekly trends in Network errors by request status over the past 90 days.

Start by creating a new metric that counts the number of Network errors for any URL on your site. 

Screen Shot 2022-07-13 at 10.59.08 AM.png

Next, configure the Metric by grouping by Request status and adjusting the date picker. 

Screen Shot 2022-07-05 at 8.56.43 PM.png

Finally, add your Metric to either a Dashboard or to Home.

Screen Shot 2022-07-05 at 8.58.30 PM.pngScreen Shot 2022-07-05 at 9.00.17 PM.png

Play around with Network error aggregation by changing the Group by option to Request URL Path or Request Method to see trends against other relevant dimensions.

Need a refresher on how to build metrics and dashboards? Explore our enablement courses at! 



Need to get in touch with us?

The Fullstory Team awaits your every question.

Ask the Community Technical Support