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Comments
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Hello @LlewJones92 ! Thanks for your post.At this time, we don’t offer a ‘first time’ filter to search for the first time a user completes a particular event. That said, we’ve definitely heard this...
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Hi @Luvna ! Thanks for your post.I just responded to the ticket you submitted to FullStory Support but I also wanted to share details here so that others can benefit from the answer.When trying to ...
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Hi @ADITYA ! Thanks for your post.Our metrics feature will likely be the best option for you here. With this feature, you can measure various user actions on your site in Fullstory using a variety ...
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Hi @DataSeed99 - thanks for your reply!The global controls you noted (top-level dashboard filters) will only impact the cards within the dashboard itself. For example, if you add a time-range filte...
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Hey @Luis Sousa ! Thanks for your post.I’m wondering if you can utilize an ‘is not’ parameter in your search to find the clicks you’re interested in. Below is an example metric where we’re filterin...
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Hi @ADITYA ! Thanks for reaching out.As you noted, the page load time property requires you to utilize one of the filtering options shown in that error. In your metric event filter, you’ll want to ...
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Hi @Tami Lavi ! Thanks for your reply.If you’re passing the organization name or ID in as a user property, you will be able to sort your Retention Chart by that specific property via the ‘Group By’...
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Hi Sheila Griffith ! Thanks for your post.This question is being handled in the Support ticket you created for us. Please refer to that ticket for answers and share any follow-up concerns or questi...
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Hi @Shilpa ! Thanks for your response.This type of troubleshooting will be better handled by our Support team. Would you mind reaching out to them at support@fullstory.com? Please include all of th...
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Hi @Shilpa ! Thanks for the question here.Do you know if your FullStory account has our Form Privacy feature enabled? You can see if this feature is enabled on this page: Settings > Data Capture an...