Do you often search for a subset of users to analyze? With Export as CSV you can download these user details from Fullstory in one click. Once you have the list, you'll be able to further analyze a group of users.
What
Export as CSV allows you to download the list of users from your Segment as a CSV (comma-separated values) file, which can then be imported into spreadsheet applications, email services, and more. The list will be limited to the most recent 10,000 users (e.g. 10,000 rows) matching your search.
How
While viewing a Segment, you'll see an option to export the results just above the session playlist, just click Export as CSV:
Export Contents
| Created | The time and date the User was created expressed in UTC |
Unique User ID (uid) |
If using the Identify Users API, user's unique ID (uid) will be listed |
| Name | The name of the User as it is displayed by Fullstory |
| The email address of the User | |
| LastPage | The last page the User visited |
| NumSessions |
The total number of sessions captured all time by the User *This is not the total number of sessions based on the exported Segments time filter. |
| LastSessionTime | The time and date of the User's last session expressed in UTC |
| LastSessionSec | The length of the User's last session |
| LastSessionNumPages | The number of pages visited in the User's last session |
| LastSessionNumEvents | The number of events captured in the User's last session |
| PageLatLong | The latitude and longitude captured in the User's last session |
| LastBrowser | The browser used in the User's last session |
| LastDevice | The device used in the User's last session |
| LastOperatingSystem | The operation system used in the User's last session |
| TotalSec | The total length of time of the User's sessions |
| AvgSessionSec | The average length of time of the User's sessions |
| NumEvents | The total number of events for the User's sessions |
| LastSessionActiveSec | The total active time for the User's most recent session |
| TotalActiveSec | The total amount of active time for the User |
| AvgSessionActiveSec | The average session active time for the User |
| LastMatchingIP | The IP address for the User's most recent session |
| LastMatchingLatLong | The latitude and longitude for the User's most recent session |
| LastMatchingSessionLink | The User's most recent session link |
| {{customUserVars}} | If applicable, your custom user variables will be added |
*User specific fields listed above do not reflect the total based on the exported Segments time filter but rather, the total lifetime of that User having been captured by Fullstory.
Please note: Any aggregate data values (e.g. NumSessions) apply to sessions for that particular user, not just the matching sessions within the specified segment.
But there's more!
Export User CSV will also export any custom variables you have. They will be named exactly as they are defined in the call to FS.setUserVars, meaning they will typically have type suffixes (e.g. myValue_str, myValue_int, etc).
FAQ
Why can't I see City / State / Country information in the export?
Location details shown in Fullstory are provided via a geolocation service called Maxmind.
We provide an estimated Latitude and Longitude for each user's session. You can find these values in the PageLatLong / LastMatchingLatLong columns of the export. If IP addresses are not being discarded for your account, you may also see LastMatchingIP included.
From the CSV, you can combine this data with a geolocation library / service which should allow you to determine a user's country (or city/state).