Release Notes

May 2022

Group by Screen Resolution

We've added Screen Resolution as a dimension option to group by inside of Metrics and Funnels allowing customers to explore these further.

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April 2022

New Bulk Actions

We now offer a few new ways to manage your account via bulk settings such as inviting users to your account or adding IP addresses to your blocked list. Try these new enhancements to account management today.

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Data Layer Capture - Tealium IQ, Google, Adobe & CEDDL v1.0

We've enhanced our technology known as Data Layer Capture a step further. It now powers our out of the box integrations Tealium IQ, Google Analytics: Enhanced E-commerce, Google Analytics: Event Measurement, Adobe Analytics, CEDDL v1.0 to capture common data layer attributes and make them available in FullStory as custom events or user variables.

Detections (beta)

Detections monitors for the presence of possibly-sensitive data and provides relevant sessions for further investigation. False-positives can be flagged to ignore. True-positives should be reported for resolution. Read more on this beta feature here.

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Server Side User Properties

FullStory now offers the ability to capture user data that often exists in different systems across your organization via Server Side User Properties. With this new API, you can send these properties to FullStory to integrate these platforms and gain a more holistic view of your customer experience.

March 2022

Tag or Mention in Note & Share

We now offer the ability to tag or mention a colleague via Note & Share when viewing a session. 

Privacy at Setup

All orgs in FullStory created after March 2, 2022 will be taken through a step by step wizard of our privacy settings options to help ensure critical privacy and data capture settings are defined before data capture begins. For more details on the setup process, click here.

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February 2022

Journeys Enhancements

Named Elements

Journeys now provides a few new ways to view and organize your data. First, Named Elements have been added to allow for adding unique names to complex elements like CSS selectors. After naming elements, you can search for these when analyzing your data.

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Hide Events

In addition to Named Elements, we've added the ability to hide events. With this option, you can filter out certain events in the user journey that may be redundant or not as important, allowing you to focus on other areas of the journey that take precedence.

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Gravity Data Integration

Gravity Data has released a new integration with FullStory which allows you to export data from your FullStory account and sync it to their database. Read more about it here!

Comparison Charting for Metrics & Funnels

Visualize the data that is important to you in a Period-Over-Period analysis by using the Compare to past button. With Compare to past, FullStory offers the tool for you to chart your data, via a set of date ranges, up close and learn what worked before and/or what is working now. Click here for more information.

January 2022

List Sessions API Version Update

We have launched v2 of our List Sessions API. The response JSON is now an object instead of an array, containing a field titled “sessions” that is an array of JSON objects (each one a session). All the fields in the session object are named the same but are now lowerCamelCased. userId, sessionID, and createdTime are now JSON strings instead of integers. However, they will always be of integer values. Learn more here.

User Management Enhancements

FullStory User Management has added more tools and views to help Admins efficiently allocate FullStory licenses to their teammates as well as check in on the overall user activity of their account. Check out this article for more info.

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Exclude Ongoing Sessions

FullStory now gives you the power to hide online sessions from your search results if needed. Hiding online sessions allows you to focus your attention on sessions where the user’s activity is already complete. Read more about this here.

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Form Privacy for Legacy Orgs

Legacy accounts/organizations (created before November 10, 2021) now have the option to enable Form Privacy via Settings.

FS.setVars

FS.setVars is a new API that allows you to send custom page names and properties into FullStory. Search for events and analyze data using your own page properties.

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December 2021

Console Error Search

Console errors are now searchable as an event filter in FullStory. This allows you to search for specific error messages in Segments or in Dashboards create a card of top Console Errors grouped by text. This is especially helpful for engineers when there is a need to quickly identify and address any existing errors in the console.

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Page Search Improvements

You can now type a portion of the URL or Page you are searching for (such as a keyword within it, for example) and this will populate your results. This allows you to more easily find the page you want to analyze in search, Page Flow or Journeys.

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Segment Integration Update

Segment has now launched Destination Actions, which allows more functionality and improves upon the existing process by enabling you to see and control how event data is captured and sent to action-based destinations.

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November 2021

Journeys

Launched FullStory Journeys for Enterprise plans to demonstrate how users explore sites or mobile applications, showing step-by-step page navigation and other key interactions along the way.

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October 2021

Productboard Update

To make it easier to jump back into FullStory, our Productboard integration now includes a Watch Session link.

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Enhancements to Account Management

The Users table (within the Settings > Account Management > Users page) is now sortable. This makes it easier for FullStory account admins to quickly determine which of their teammates have not logged in recently so that they can remove those licenses for improved security and to free up seats for other users.

The FullStory Users table can also be downloaded as a CSV (comma-separated values) file, which can then be imported into spreadsheet applications, email services and more.

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September 2021

Page Flow Dashboards Card

Pages

We've developed a new Learned Pages machine learning algorithm to identify and group URLs into Pages on your behalf. Admins and Architects can manage these in Settings as well as create their own Page definitions. You can use these Pages anywhere in FullStory to search or build metrics. Additionally, you'll see data scoped to these Pages in Page Insights and Segment cards.

Previous & Next Pages

A new type of card is now available on Dashboards that displays the top 5 previous and next pages users view from a given page.

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Search for Browser Version

You can now filter by Browser Version (within Event Filters) to offer a deeper look into browser type use in your sessions.

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Group Data by URL Path

The URL Path dimension is now available to be used with metrics in Dimensionality Cards. This allows for a consolidated view of your data by URL, ignoring the host name and any query parameters or fragments.

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Reorganized FullStory Settings

We've updated the FullStory Settings Menu to make capabilities easier to find and to better align with the daily tasks of FullStory Admins, Architects and Umbrella Managers.

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Integration Error Notifications

Integrations with broken connections now display a warning on Settings > Integrations > Manage informing you of the issue. This occurs when the person who originally set up the integration is no longer authorized or when the authorization has expired. This will make you aware of a broken integration connection and serve as a reminder to re-enable.

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August 2021

Search against Dynamic URL Path

Segments now include a Matches URL operator event filter, so that you can match URLs with a simple wildcard syntax for search.

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Jira Integration Update

A reminder to remove the older version of our Jira integration by September 30, 2021 and add the new OAuth2.0 version.

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Group Data by Request URL Path

You can now group by Request URL Path in the Group by drop down menu of our Dashboards & Metrics pages to provide another layer of dimensions to explore via event filters.

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Session Replay Enhancements

Error Click events in the event playlist now have an Open in Dev Tools shortcut button that opens the console to the moment in which the error click occurred.

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