Release Notes

September 2022

SwiftUI Mobile support

With the launch of FullStory Plugin version 1.31.0, SwiftUI support in FullStory is now generally available! Read more on this here.

Qualtrics + FullStory Session Replay

Watch FullStory sessions within your Qualtrics dashboard with the new session replay widget! View relevant information that you're tracking from both platforms in one place. More on this here.

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Add from Library

We've added the ability to add an existing DX object (Metrics, Funnels, etc) to your Home Experience and Dashboards. This provides a faster, less tedious flow directly from Dashboards and Home. This gives users the ability to add objects from their library to a dashboard, directly from the dashboard, and to home, directly from home.

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August 2022

Detections Enhancements

Admins now have the ability to delete individual sessions, if necessary, when Detections is enabled in your account.

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Zapier Integration Actions

We've enhanced our Zapier integration to include 2 new Actions you can take via our new server-side APIs (user properties and events). Read more here on the ability to track events and set user properties based on triggers with our Zapier integration.

Segment Server Side Integration

You can now ingest server side events into FullStory via our updated Segment integration. Segment's new Cloud Mode pushes your user and transactional data directly to FullStory server-to-server. Read more on this here.

July 2022

Home & Search Experience

Our new Home & Search Experience empowers you and your team to work effectively from the same data set without compromising how you like to work. Check out all of these helpful resources on our Home & Search Experience Hub.

Data Management in FullStory

Data Management in FullStory helps you create structure and meaning out of the raw data being captured in your FullStory account. Explore the new UI layout via Settings > Data Management.

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Network Capture

The ability to identify and analyze network errors via DevTools in Session Playback is now available for mobile sessions. You can also create segments & funnels based on these common network errors for mobile apps. Read more here!

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Join your company on FullStory

To make it easier for new users at FullStory to join an existing account, you can now allow them to join your company directly from the FullStory Log-in page. More on this enhancement here!

Server Side Events

With our new Server Side Events API, you can pass custom event data into FullStory to measure and understand interactions that happen outside of the FullStory data capture script’s visibility. This provides a more complete view of your customer experience. Read more on this new REST API here.

Measure Time on Page

You can now build metrics to analyze the average, median, minimum or maximum time users spend on a page. Read more on this here.

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June 2022

Data Destinations

Data Destinations enables you to sync all of your digital experience data directly into your cloud data warehouse, such as Snowflake or Google BigQuery. We'll manage the structuring, delivery and deduplication of captured events so that you don't have to engage your engineering teams to build custom ETL pipelines. Read more on this exciting new feature here.

Snowflake

We've built an integration, powered by our Data Destinations technology, that allows you to send your structured event data directly to Snowflake. Read more on this new integration here.
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Google BigQuery

We've built an integration, powered by our Data Destinations Warehouse technology, that allows you to send your raw event data directly to Google BigQuery. Read more on this new integration here.
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Detections

Detections monitors for the presence of possibly-sensitive data and provides relevant sessions for further investigation. Read more on this feature here.

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Asset Uploading

Asset Uploading enables session replay for orgs whose assets are behind an authentication wall or not accessible via the internet (ie. only available on a local server).

Bulk add any user role

Admins can now select any user role (Admin, Architect & Standard) when performing bulk invite via Settings > Account Management > Users.

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May 2022

Group by Screen Resolution

We've added Screen Resolution as a dimension option to group by inside of Metrics and Funnels allowing customers to explore these further.

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New Bulk Actions

We now offer a few new ways to manage your account via bulk settings such as inviting users to your account or adding IP addresses to your blocked list. Try these new enhancements to account management today.

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April 2022

Data Layer Capture - Tealium IQ, Google, Adobe & CEDDL v1.0

We've enhanced our technology known as Data Layer Capture a step further. It now powers our out of the box integrations Tealium IQ, Google Analytics: Enhanced E-commerce, Google Analytics: Event Measurement, Adobe Analytics, CEDDL v1.0 to capture common data layer attributes and make them available in FullStory as custom events or user variables.

Server Side User Properties

FullStory now offers the ability to capture user data that often exists in different systems across your organization via Server Side User Properties. With this new API, you can send these properties to FullStory to integrate these platforms and gain a more holistic view of your customer experience.



March 2022

Tag or Mention in Note & Share

We now offer the ability to tag or mention a colleague via Note & Share when viewing a session. 

Privacy at Setup

All new orgs in FullStory will be taken through a step by step wizard of our privacy settings options to help ensure critical privacy and data capture settings are defined before data capture begins. For more details on the setup process, click here.

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February 2022

Named Elements in Journeys

Journeys now provides a few new ways to view and organize your data. First, Named Elements have been added to allow for adding unique names to complex elements like CSS selectors. After naming elements, you can search for these when analyzing your data.

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Hide Events in Journeys

In addition to Named Elements, we've added the ability to hide events. With this option, you can filter out certain events in the user journey that may be redundant or not as important, allowing you to focus on other areas of the journey that take precedence.

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Gravity Data Integration

Gravity Data has released a new integration with FullStory which allows you to export data from your FullStory account and sync it to their database. Read more about it here!

Comparison Charting for Metrics & Funnels

Visualize the data that is important to you in a Period-Over-Period analysis by using the Compare to past button. With Compare to past, FullStory offers the tool for you to chart your data, via a set of date ranges, up close and learn what worked before and/or what is working now. Click here for more information.



January 2022

List Sessions API Version Update

We have launched v2 of our List Sessions API. The response JSON is now an object instead of an array, containing a field titled “sessions” that is an array of JSON objects (each one a session). All the fields in the session object are named the same but are now lowerCamelCased. userId, sessionID, and createdTime are now JSON strings instead of integers. However, they will always be of integer values. Learn more here.

User Management Enhancements

FullStory User Management has added more tools and views to help Admins efficiently allocate FullStory licenses to their teammates as well as check in on the overall user activity of their account. Check out this article for more info.

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Exclude Ongoing Sessions

FullStory now gives you the power to hide online sessions from your search results if needed. Hiding online sessions allows you to focus your attention on sessions where the user’s activity is already complete. Read more about this here.

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Form Privacy for Legacy Orgs

Legacy accounts/organizations (created before November 10, 2021) now have the option to enable Form Privacy via Settings.

FS.setVars

FS.setVars is a new API that allows you to send custom page names and properties into FullStory. Search for events and analyze data using your own page properties.

 



December 2021

Console Error Search

Console errors are now searchable as an event filter in FullStory. This allows you to search for specific error messages in Segments or in Dashboards create a card of top Console Errors grouped by text. This is especially helpful for engineers when there is a need to quickly identify and address any existing errors in the console.

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Page Search Improvements

You can now type a portion of the URL or Page you are searching for (such as a keyword within it, for example) and this will populate your results. This allows you to more easily find the page you want to analyze in search, Page Flow or Journeys.

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Segment Integration Update

Segment has now launched Destination Actions, which allows more functionality and improves upon the existing process by enabling you to see and control how event data is captured and sent to action-based destinations.

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November 2021

Journeys

Launched FullStory Journeys for Enterprise plans to demonstrate how users explore sites or mobile applications, showing step-by-step page navigation and other key interactions along the way.

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October 2021

Productboard Update

To make it easier to jump back into FullStory, our Productboard integration now includes a Watch Session link.

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Enhancements to Account Management

The Users table (within the Settings > Account Management > Users page) is now sortable. This makes it easier for FullStory account admins to quickly determine which of their teammates have not logged in recently so that they can remove those licenses for improved security and to free up seats for other users.

The FullStory Users table can also be downloaded as a CSV (comma-separated values) file, which can then be imported into spreadsheet applications, email services and more.

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September 2021

Page Flow Dashboard Card

Pages

We've developed a new Learned Pages machine learning algorithm to identify and group URLs into Pages on your behalf. Admins and Architects can manage these in Settings as well as create their own Page definitions. You can use these Pages anywhere in FullStory to search or build metrics. Additionally, you'll see data scoped to these Pages in Page Insights and Segment cards.

Previous & Next Pages

A new type of card is now available on Dashboards that displays the top 5 previous and next pages users view from a given page.

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Search for Browser Version

You can now filter by Browser Version (within Event Filters) to offer a deeper look into browser type use in your sessions.

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Group Data by URL Path

The URL Path dimension is now available to be used with metrics in Dimensionality Cards. This allows for a consolidated view of your data by URL, ignoring the host name and any query parameters or fragments.

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Reorganized FullStory Settings

We've updated the FullStory Settings Menu to make capabilities easier to find and to better align with the daily tasks of FullStory Admins, Architects and Umbrella Managers.

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Integration Error Notifications

Integrations with broken connections now display a warning on Settings > Integrations > Manage informing you of the issue. This occurs when the person who originally set up the integration is no longer authorized or when the authorization has expired. This will make you aware of a broken integration connection and serve as a reminder to re-enable.

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August 2021

Search against Dynamic URL Path

Segments now include a Matches URL operator event filter, so that you can match URLs with a simple wildcard syntax for search.

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Jira Integration Update

A reminder to remove the older version of our Jira integration by September 30, 2021 and add the new OAuth2.0 version.

Group Data by Request URL Path

You can now group by Request URL Path in the Group by drop down menu of our Dashboards & Metrics pages to provide another layer of dimensions to explore via event filters.

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Session Replay Enhancements

Error Click events in the event playlist now have an Open in Dev Tools shortcut button that opens the console to the moment in which the error click occurred.

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